1. Firstly, the first thing we think about is the customer.

Firstly, at every step of development, the first thing we think about is the customer. After the enterprise changes from a seller’s market to a buyer’s market, the customer is more willing to accept good quality goods (or services) in the face of a large number of goods (or services). The quality here not only refers to the internal quality of products, but also includes a series of factors such as product packaging quality and service quality. Therefore, it is necessary to meet the needs of customers comprehensively and to the maximum extent. Research, design, and improve services from the perspective of the customer (or consumer), not the company. Improve the service system, strengthen the pre-sale, sale, after-sales service, to help customers in the use of commodities in a timely manner to solve all kinds of problems, so that customers feel great convenience. Attach great importance to customers’ opinions, let customers participate in decision-making, and deal with customers’ opinions as an important part of customer satisfaction. Do everything you can to keep your existing customers. Establish all customer-centered mechanisms. Among them, the establishment of various institutions, service process reform, etc., should be centered on customer needs, and establish a rapid response mechanism to customer opinions.