Product satisfaction: customer satisfaction with product quality.
Service satisfaction: refers to the customer’s positive attitude towards the pre-sale, in-sale and after-sale service of the purchased goods. No matter how good a product is or how reasonably priced it is, when it comes to the market, it must rely on services. “After-sales service to create permanent customers”.
Enterprise image satisfaction: refers to the public’s positive evaluation of the enterprise’s comprehensive strength and overall impression.